At-Ease Plumbing Plano

Kim Brown

4 years ago

I called Randy in the morning and he was there by 5:00 p.m. that same day. My washing machine was not draining well and was backing up at the drain. He had the issue fixed within an hour! His prices are comparable to the other quotes and I would recommend him to all my friends.

Molly Beluse

6 years ago

At Ease Plumbing, specifically Randy, have been nothing short of amazing throughout our repair process. They worked with us around our babies schedule, they were prompt and clean, they didn't try to nickel and dime us, and were completely understanding when our insurance check was taking longer than expected. But by far the best experience we have had with this company is their quality of service and fair prices. They don't take advantage customers and they don't cut corners in their work to accommodate their incredibly reasonable rates.

Kathryn Ivie

8 years ago

I have had the pleasure of doing business with this company for two years and have only glowing things to say about Randy, Steve, and their professionalism. Randy replaced two of our water heaters, one in June of 2016 and another in Sept 2017. On both occasions, he was on time (or before!), well supplied and returned quickly from obtaining our new water heaters from their suppliers. We felt their prices were very competitive. Two weeks ago we had a leak in an inside wall by the water heaters caused by a slow leak dating back to the original home build. Randy came out on his Sunday afternoon, before his 'date' with his granddaughter that evening, and repaired the slow leak that day instead of waiting until Monday. This past week (3-8-2018), one of the water heater's gas would not still not come on. Randy performed warranty work, no questions asked. They answer the phone immediately almost every time we have had to call. We will continue using At-Ease Plumbing in this home as well as the home we're building in Prosper. They're fair, competent, competitive, punctual and just nice guys!!

Elliot Hamilton

5 years ago

My water heater started leaking and had to be shut off. I didn't call until 4pm, but Randy was in the next morning to look at it, and again the following morning with the replacement unit. He was very professional and extremely communicative. We wanted several modifications- installing it in the attic, adding a few extra faucets for potential future hookups, etc- and he rolled with all of them without nickel-and-diming us. Highly recommend!

Kevin Moran

Edited 2 years ago

Once again we used At-Ease plumbing to solve an issue at our house in Plano. We have used them several times and each time has been great. Once for a slab leak, a couple clogs, and a dripping washer hose. They are attentive, professional and honest. You never get any phony baloney just an assessment and an estimate - after which the problem gets fixed. They are decent local businesspeople who are reliable and perform quality work.

Jeremy Lawson

a year ago

Randy from At-Ease was able to come to my house on a last minute call, Friday evening, to come look at our water heater which has started to leak. He did not charge for the visit and was able to get a new water heater installed the very next morning. Really appreciated the personal attention and care he gave to our family for getting us setup quickly.

J. Kathleen Cheney

Edited a year ago

We've had At Ease Plumbing out to our house twice in two weeks (for unrelated issues!) and each time they've arrived within the set window, went to work promptly on our issue, and got the job done with a minimum of mess and fuss. They left everything clean and had reasonable pricing (particularly for a weekend visit.) Best of all, they were able to get to us quickly both times instead of a wait of days or weeks. They'll definitely stay on our call list. ETA: A couple of months later, we needed a new comfort height toilet (for elderly parents) and had Randy in to change it out. Happy with his work as always!

Lynn D

a year ago

Randy was fabulous. He came the same day and worked until dark trying to clear our clog. He brought another plumber to help the next day. Together they got the drains cleared quickly. The price was fair and there was no attempt to sell me additional work. They are now in my contact list for any future plumbing needs.

Cory Lowman

a year ago

I absolutely love these guys. Randy is always so responsive and quick. Their pricing is very reasonable and fair and their customer service is top notch. They have saved me several times with flooding issues due to the stupid way my AC is plummed. If you have plumbing issues, make sure you call them! Thank you Randy, you bring me a lot of peace of mind knowing you're there to help.

Rachel Hornback

2 years ago

We have used At-Ease Plumbing to replace our hot water heater and repair 2 frozen pipes that had burst. They are reasonable in their pricing and do a great job. We even had them come back out 3 months after repairing the burst pipes to do a quick placement change at the request of our contractor, and he did not charge us. This is a company that's honest, fair, and has integrity, which is sometimes hard to find these days. Would recommend to anyone.